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Brand
August Home
Color
Silver
Material
Metal
Finish Type
Powder Coated
Item Dimensions LxWxH
3.4 x 2.22 x 3.4 inches

  • August Smart Lock Pro, August Connect Wi-Fi Bridge, DoorSense Sensor, 4 AA Batteries, Lock Adapter and Mounting Hardware

  • Description

    Control and monitor your door from anywhere. Know your door is both closed and locked with Door Sense.

    Product information Silver , with Connect

      Additional Information

    • ASIN: B0752V8D8D
    • Customer Reviews: 4.4 out of 5 stars 10,375Reviews
    • Best Sellers Rank:
      #14,543 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement)
      #57 in Deadbolts
    • Date First Available: September 19, 2017
    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Important information

    Bulb Voltage :

    1 volts

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    Product guides and documents

    Installation Manual (PDF)
    Specification Sheet (PDF)
    Product Documentation (PDF)
    User Manual (PDF)
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    What''s in the box

    See more
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    Customer Questions

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    Q: What about Alexa? If someone shouts to Alexa to unlock the door, will she do it without q…

    A: Alexa will not open the door without a passcode, it must be configured within the Alexa ap…

    AmazonFreak | 7 months ago

    Q: Once i come home and am in the door, does it lock automatically while i''m at home? every t…

    A: The phone app tries to unlock the door automatically just once every time you have been se…

    Amazonian | 2 years ago

    Q: Is it more reliable than the 2nd Gen? My 2G version failed all the time, replaced twice un…

    A: It’s a lot better than the 2G. I’ve had it for 4 months and I’ve had no problems whatsoeve…

    Customer | 4 years ago

    Q: What would i need for 2 doors?

    A: Without the separate Connect device, the August lock relies on Bluetooth for communication…

    PeriwinkleHippo | 3 years ago

    Customer reviews

    4.4 out of 54.4 out of 5
    10,375 global ratings

    Top reviews from the United States

    Victor
    1.0 out of 5 starsVerified Purchase
    Major Security Concern
    Reviewed in the United States on September 2, 2018
    Color: Dark GrayStyle: with Connect
    I have no issues with the Lock itself, the issue I have is with the Wi-Fi Bridge. I purchased this because I rent rooms through Airbnb in my home. I also bought the keypad. I like that I don''t have to hand out a physical key and I have a record of who enters or leaves.... See more
    I have no issues with the Lock itself, the issue I have is with the Wi-Fi Bridge.
    I purchased this because I rent rooms through Airbnb in my home. I also bought the keypad. I like that I don''t have to hand out a physical key and I have a record of who enters or leaves. As you can see in the picture, even though it states that the Wi-Fi bridge can be 10 feet away, I had to run an extension cord and mount it right next to the door. I have double opening doors, but that should not make a difference. I will eventually buy something to cover the cord. I can live with that. My major concern is that the door will unlock if I am walking by my door either talking on my cell phone or I just happen to have my cell phone in my pocket. This has happened twice when someone knocked on the door. As I approached the door to see who it was, the door unlocked because I had my cell phone on me. While I am at home, it should not automatically unlock the door. I may not want the door to unlock if I don''t know who the person is. This needs to be fixed!
    1,458 people found this helpful
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    Lawrence
    5.0 out of 5 starsVerified Purchase
    Pros/Cons from a geek, early adopter, and smart-home enthusiast!
    Reviewed in the United States on October 18, 2017
    Color: Dark GrayStyle: with Connect
    Wanted to give a few thoughts about my recently purchased August smart lock. For background, I’m running this lock in a decidedly “smart” house. Two Nest thermostats, a harmony hub, myQ garage, and 25+ LIFX connected lights. Pros: + Super brain-dead easy... See more
    Wanted to give a few thoughts about my recently purchased August smart lock. For background, I’m running this lock in a decidedly “smart” house. Two Nest thermostats, a harmony hub, myQ garage, and 25+ LIFX connected lights.

    Pros:
    + Super brain-dead easy install. Took less than 10 minutes with just a philips head screwdriver. The video walkthrough on the app makes it really hard to mess up.
    + HomeKit integration is badass, and works flawlessly for me. There’s something soo cool tellling Siri on my cellular Apple Watch to lock/unlock the door, and it’s done. This works from inside/outside my house, on wifi, cellular, doesn’t matter.
    + Auto-locking is customizeable and works great. Don’t have to fish my key out to lock the door every time I take the puppers outside for a potty break.

    Neutral:
    * Doorsense, the little nubbin that you attach to your door frame that tells you if the door is open/ajar, was really easy to install and setup. So far though, doesn’t seem like a must-have feature.
    * Remote unlock with the included August Connect works fine, no issues so far. Takes a little bit longer than I’d like to actually connect to the lock when I’m out and about though.
    * a little bit pricey at $279 retail, but c’est la vie, yolo, and fomo

    Cons:
    - Auto-Unlock is finicky and unpredictable. It doesn’t work when you expect it to. This is the only reason why I gave it 3-stars instead of 5. The way it’s supposed to work is that you set your home location in the august app, and this puts a 200-meter radius around that spot (about a couple city blocks). When you (and your phone) leave this area, the lock enters “auto-unlock” mode, and is supposed to automatically unlock the next time you enter Bluetooth range (maybe 15-20 feet) or seemingly whenever you hop on to the same wifi network as the lock. Obviously, you have to keep Bluetooth on, and not force-close the app for this to work. The app will even send you a push notification when it detects that you’ve left your home area, and that the lock has entered auto-unlock mode. The problem is that it just doesn’t work 100% of the time. I’ve had instances where I did exactly as I was supposed to (left home area, got push notification saying lock was in auto-unlock mode, kept Bluetooth on and app active), and the lock doesn’t unlock even though I’m literally standing on the other side of the door. I’ve also had times when the lock won’t detect that I’ve left my neighborhood, and thus never enters auto-unlock mode in the first place. No rhyme or reason to it. On twitter, August says they’re constantly tweaking the algorithm of auto-unlock, so there’s hope that this will get better. Also, the home radius should be way less than 200-meters! I don’t live in a mega-mansion/ranch, and I shouldn’t have to wander a couple city blocks for the lock to know I’m not at home.

    Other random thought(s):
    * How badass would it be if the lock could use my cellular Apple Watch to auto-unlock??

    TLDR: Easy install, auto-locking is awesome and customizable, HomeKit integration is sweet, but auto-unlocking algorithm needs more time in the oven. If “hey Siri unlock the door” from my Apple Watch didn’t work as well as it did, I’d probably return the lock.

    *update 11/8/17* - upgrading to 3.5 stars
    - Picked up the new iPhone X last week. Absolutely love this phone. Can you imagine if August put FaceID in their lock?? The future will be amazing (and a little creepy). Oh yeah, the iPhone X works fine with the August lock, no issues at all.
    - August issued a firmware update to the lock about a week ago (1.5.21). Auto-unlock feels like it is getting better at recognizing when I’ve arrived home. Still not 100% reliable. It sometimes takes too long for the lock to recognize that I’m standing outside (sometimes up to 5-10s). But the frequency of it working as it should is going up! Good job August, keep it coming!
    - If you have an iPhone, add the August widget to your lock screen. This gives you one-touch lock/unlock capability. And if you have the new iPhone X and Face ID, your phone will automatically unlock for you as soon as you look at it, so unlocking your august lock is one swipe + one tap away.
    - Not having to fish my key out every time I leave/come home truly is a luxury. Auto-locking works perfectly every time. And even with the ongoing auto-unlock finickiness, I feel confident enough in the lock that I removed my house key from my key ring (only the car key and mail key left!). And pulling out my phone and hitting unlock on the widget screen is still faster and more convenient than fumbling with a physical key in the dark.

    *update 5/25/18* - upgrading to 4.5 stars
    - August keeps improving the lock. Recently issued an update that makes remote connection almost instantaneous now. You don''t have to manually connect to the August Connect any more either - it just does it automatically. Very cool.
    - Auto-unlock continues to improve. Still wish it would enter auto-away mode much sooner! One little quirk that I did not mention in the original review is that even when I enter the house from the garage on the other side of my home, the August Lock will auto-unlock. It does this reliably and consistently, even though I don''t really want it to. I believe this is called out in the support documents, so it''s not really a bug. It doesn''t really bother me at all though, since it will always auto-lock itself after a few minutes anyway. Probably just uses the battery a little bit more is all.
    - Guest access keys work great so far!
    - Speaking of battery, I get about 3 months of use out of 4xAAs. I switched to some rechargeable eneloops, and seem to be getting a bit more use this time.

    *update 6/25/18* - upgrading to 5 stars
    - August updated the lock firmware again, and this time, it allows me to use the iphone widget to directly unlock the lock. Before, hitting the unlock button on the widget would take you to the app, and you had to tap the screen again to unlock the lock. It''s so much faster now!
    - Still wish the away-mode radius could be smaller, but maybe it''ll get there soon with how regularly August seems to be improving the lock!
    - Having had the lock for the better part of a year, I feel confident enough about it to recommend it to family now. Friends and family who have seen/used it have also commented on how much easier it is to use than a regular key.
    2,077 people found this helpful
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    James B.
    4.0 out of 5 starsVerified Purchase
    As Advertised!
    Reviewed in the United States on January 4, 2018
    Color: Dark GrayStyle: with Connect
    Before buying this lock, I did a lot of research. I looked at (e.g., read the articles, specs, and user reviews) August, Schlage, Kwikset, and Yale. And I thought hard about what my family would and would not be willing to do on a daily basis. I slowly realized that for... See more
    Before buying this lock, I did a lot of research. I looked at (e.g., read the articles, specs, and user reviews) August, Schlage, Kwikset, and Yale. And I thought hard about what my family would and would not be willing to do on a daily basis. I slowly realized that for my wife, who has a borderline intolerance for most tech, this lock needed to be functionally invisible, easy in every way, and not too alien or unfamiliar. For my kids, who are tech savvy in that way all kids are, I needed this lock to have an app that installed and worked with little to no fuss. For me, I was up for just about anything as long as I could check on the door''s status remotely, integrate it into my Smart Things hub, and unlock or lock the door as needed. The August Smart Lock Pro (purchased along with the Smart Keypad) has given me all those things. I''ve had it for a little more than a month, and I think I now know enough about it to write a fair review.

    For my wife, the lock has basically dropped from her daily awareness (a very good thing). When she gets home, the door is unlocked by the time she gets to it. She lets the door lock itself whether entering or leaving. The only time she notices the lock is when she''s sitting in her car in the driveway talking on the phone and the autolock re-locks the door before she actually gets out of the car. I think she''s then either used her app or her key depending on whether she''s still talking on the phone. Then and only then does my wife complain about the tech. Otherwise, I think she actually likes not having to unlock the door all the time. She''s only used the keypad once, and it worked perfectly.

    For my kids, the lock has also worked flawlessly. They never use their keys -- they either use their phone or the Keypad to open the door. The lock has come in handy a number of times -- when my daughter has had to get a ride from someone or when my son goes out and then gets home after we''ve gone to bed. I did have to give my son grief a couple of times for not closing the door completely -- the door couldn''t lock. [I don''t remember if it notified me. I was home both times it happened and heard the warning beep from the lock when the locking process failed.]

    We''ve also had folks working in/on the house get access to the house via the Keypad. They also had zero trouble getting in. And I can set the time of day and day of the week that the code they are using works and receive notifications when/if it has been used. There''s a weird glitch in the app that doesn''t show the right access time after it has been set and saved. And I admit that I haven''t tested whether the code works outside the timeframe. But part of the reason why I''ve been blase about not knowing is that we also have an alarm system, and I know the access times on that sucker works!

    For me, the lock has worked well. I like the easy access. I like how the interior metal drum feels in my hand when I lock the door (mindful of the batteries, I tend to turn the drum manually when I get home). But the lock set-up is not perfect -- I''ve noticed a few flaws. The August app requires you to turn on the internet -- otherwise the default is bluetooth. So when you open the app to get remote access to the lock, you have to push a little button to activate the ''net access. I''m not sure that makes sense (I imagine they are doing it for a reason but I don''t know what that reason is), and it makes for a clumsy and unnecessarily slow app experience. The app UI also seems very primitive and while not confusing, it could certainly be a bit more intuitive. The app integration with my apple watch is so crappy and slow as to be nearly useless. On rare occasions (twice over the past month), the door has not been open when I''ve gotten to it. Once it opened right after I took my phone out of my pocket but before I could do anything. The other time, I ended up opening the app and opening the door. Since I''ve gone in and out of the house a ton of times, these two occasions don''t bother me or even stand out much. And while the smart hub integration works, the interaction feels a little clunky (see, e.g., app) and somewhat limited.

    The installation could not have been easier. The invitation/owner designation process was a little clunky, but manageable. So I can say that the whole upfront thing was pretty easy.

    I''m not giving the August Lock Pro five stars because: (1) it''s still a little bit overpriced for what it is; and (2) for this much money, I''m expecting a Lexus/Cadillac-level app experience rather than the Fiat/Fiesta experience that is actually provided. If you''ve got the cash, a technophobe significant other, and some tech savvy, but zero-patience-for-hassle kids, then I would highly recommend this lock. And I would get it with the Keypad -- not because you absolutely have to, but because the Keypad really completes the package for everybody.
    387 people found this helpful
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    Andrea Dumitrescu
    1.0 out of 5 starsVerified Purchase
    Absolute CRAP Product, Broke in one Month, August won''t Support Us
    Reviewed in the United States on October 30, 2018
    Color: Dark GrayStyle: with Connect
    We are definitely early adopters when it comes to new technology, we did a lot of research on which lock to buy and let me tell you we are incredibly disappointed with the August lock. In one month of use the device is now broken;... See more
    We are definitely early adopters when it comes to new technology, we did a lot of research on which lock to buy and let me tell you we are incredibly disappointed with the August lock. In one month of use the device is now broken; it will not manually open and the internal mechanism is completely worn out causing the device not to catch and open the lock. I reached out to August and they refuse to support us because we live in The Netherlands (bought via Amazon USA through Global Shipping options). All we need is a 50 cent plastic piece that sits on the inside of the device and I even offered to PAY for the shipping myself and they still refuse to support us because "their system can''t ship to European addresses". It''s just so simple to do the right thing by your customers and August has chosen not to do that. What a terrible way to treat your customers, we''ll be sure to communicate our experience as widely as possible.
    218 people found this helpful
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    Dennis R.
    1.0 out of 5 starsVerified Purchase
    It worked great for a week
    Reviewed in the United States on July 17, 2018
    Color: Dark GrayStyle: with Connect
    It worked great for a week, then I came home and it wouldn’t unlock!!! My wife couldn’t unlock it manually from the inside, she was able to turn the knob but the deadbolt wouldn’t retract. I was finally able to use the key and get in. I removed the August lock from the... See more
    It worked great for a week, then I came home and it wouldn’t unlock!!! My wife couldn’t unlock it manually from the inside, she was able to turn the knob but the deadbolt wouldn’t retract. I was finally able to use the key and get in. I removed the August lock from the door and my lock mechanism worked perfectly. I went to the August support page and you will be lucky to find anything relevant to your issue, it’s not exactly the most comprehensive document ever created. The Next step was to call August support and I was left on hold with the most repetitive annoying background music clip that seems to be designed for one reason “to get you to hang up or go absolute mad waiting for customer support”

    Note -When this lock did work the Auto Unlock feature was hit or miss.
    195 people found this helpful
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    Greg S.
    1.0 out of 5 starsVerified Purchase
    Dangerous!
    Reviewed in the United States on January 26, 2019
    Color: SilverStyle: with Connect
    I had high hopes for this lock. Installation and set up was very quick and easy. I loved the idea of the door automatically unlocking when I get home as I normally have a lot in my hands. This is not the case. Half the time it says it has unlocked and it is not. Same... See more
    I had high hopes for this lock. Installation and set up was very quick and easy. I loved the idea of the door automatically unlocking when I get home as I normally have a lot in my hands. This is not the case. Half the time it says it has unlocked and it is not. Same happens when I am using the app on the phone. I can here the lock operating and making the sound saying it has functioned but nothing actually happens. I thought maybe it was because the deadbolt was to tight so I filed the receiver so the deadbolt would slide with zero resistance. This did not help. I have the proper adaptor installed. The lock also does not always open when I try to open it manually. I have had to go out my back door and unlock the door with the key from the outside. This lock is dangerous. If there was an emergency in my home and me and my family had to exit there is a 50/50 chance we could not get out from the front door. This lock is dangerous. I am a pretty handy guy and a big gadget guy. I am extremely disappointed with this lock. It was not cheap and I would expect more. I would not recommend any one buying this lock for your own safety.
    118 people found this helpful
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    Amazon Customer
    1.0 out of 5 starsVerified Purchase
    Great product concept and functionalities but NOT reliable!
    Reviewed in the United States on July 5, 2018
    Color: SilverStyle: with Connect
    I received my August Smart Lock Pro + Connect a few weeks ago. Nice packaging, good product design, great functionalities, installation was very simple thanks to the detailed app instructions. Everything worked perfectly for a few days, then problems started to happen. The... See more
    I received my August Smart Lock Pro + Connect a few weeks ago. Nice packaging, good product design, great functionalities, installation was very simple thanks to the detailed app instructions. Everything worked perfectly for a few days, then problems started to happen. The app started to not recognize the lock, which obviously prevented me from opening my door (and forced me to waste hours fetching a spare key at my relatives). Then the door would not auto-lock properly each and every time. Then the "August Connect" (the WIFI bridge between your home network and the lock itself) started to have problems and would not connect to my home WIFI network (the WIFI works perfectly fine with all other appliances and computers). I contacted the August customer service about this and their answer has been most disappointing. They mentioned they would not repair or replace the product outside of US and Canada. Why was it sold outside of these 2 countries in the first place then? Unacceptable. Don''t buy this toy.
    140 people found this helpful
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    Ken
    1.0 out of 5 starsVerified Purchase
    CAUTION: Temper your expectations
    Reviewed in the United States on October 28, 2018
    Color: Dark GrayStyle: with Connect
    I am not usually one to leave negative or lukewarm reviews, but for the price I paid for the August Pro and for what I expected it to do as advertised, it definitely leaves much more to be desired. A reliable auto-unlock for my deadbolt is all I wanted. None of... See more
    I am not usually one to leave negative or lukewarm reviews, but for the price I paid for the August Pro and for what I expected it to do as advertised, it definitely leaves much more to be desired.

    A reliable auto-unlock for my deadbolt is all I wanted. None of the fancy Alexa stuff even though I paid for the Pro.

    Auto-Unlock works maybe 60-70% of the time now. It''s almost like flipping a coin whether my door will auto unlock every time I walk back home at this point.

    I think 3 stars is generous. If a software update improves its auto-unlock reliability, I will raise the score accordingly.

    10/30/2018 Update: Auto-Unlock barely works anymore. Did not alter any settings on the app. Started out working about 80-90% of the time but now it''s down to maybe 30-40%. Wifi and Bluetooth on my phone are always kept on. Dropping my rating down to 2 stars and counting...

    11/11/2018 Update: August Smart Lock has been jamming incessantly. Was locked out of my apartment several times - thank God for 24 hr maintenance. Couldn''t any longer trust it to work reliably without taking my keys with me during walks with my dog. No contact from customer support even though I''ve sent two email requests and was told someone would call or email me. Returned it. This was my first time to ever return a product from Amazon, and also my first to ever rate a product with 1 star.

    Terrible.
    120 people found this helpful
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    Top reviews from other countries

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    Roberto Briones
    5.0 out of 5 starsVerified Purchase
    Muy útil para tu casa inteligente
    Reviewed in Mexico on December 20, 2018
    Me lo compré para el departamento donde vivo y me parece una excelente adquisición, lo malo es que no fue compatible con mi cerradura, así que tuve que comprar otra para poder adaptarlo, aclaro esto porque mi cerradura usaba llave tanto por dentro como por fuera, así que el...See more
    Me lo compré para el departamento donde vivo y me parece una excelente adquisición, lo malo es que no fue compatible con mi cerradura, así que tuve que comprar otra para poder adaptarlo, aclaro esto porque mi cerradura usaba llave tanto por dentro como por fuera, así que el metal que atraviesa la puerta estaba dividido a la mitad por cada cerrojo y se unían en el medio, esta cerradura necesita que dicho metal (desconozco el término correcto) esté sólo del lado de afuera de esa manera pueda atravesar el agujero y dejar espacio para adaptar esta chapa inteligente. De todas maneras no fue mucho problema, la nueva cerradura que compré era de llave por fuera y mariposa por dentro me costó 200 pesos y después de eso fueron sólo 15 minutos lo que me tomó para tenerla funcionando. Otra ventaja es que trae incluido un sensor de si la puerta está abierta o cerrada, independientemente de si está con llave o no, este sensor se tiene que instalar con tornillos que incluye, pero también tiene unos fuertes magnetos y en mi caso el marco de la puerta es de metal así que no tuve que hacer agujeros ni nada, sólo pegarla con el imán. Es compatible con Alexa en México pero por el momento sólo permite cerrarla y preguntarle si está abierta o cerrada, pero no permite abrirla aún por temas de seguridad (imagínense que alguien grita desde afuera "Alexa, abre la puerta" y entre a su casa sin permiso). Así que no se preocupen por este tema.
    Me lo compré para el departamento donde vivo y me parece una excelente adquisición, lo malo es que no fue compatible con mi cerradura, así que tuve que comprar otra para poder adaptarlo, aclaro esto porque mi cerradura usaba llave tanto por dentro como por fuera, así que el metal que atraviesa la puerta estaba dividido a la mitad por cada cerrojo y se unían en el medio, esta cerradura necesita que dicho metal (desconozco el término correcto) esté sólo del lado de afuera de esa manera pueda atravesar el agujero y dejar espacio para adaptar esta chapa inteligente.

    De todas maneras no fue mucho problema, la nueva cerradura que compré era de llave por fuera y mariposa por dentro me costó 200 pesos y después de eso fueron sólo 15 minutos lo que me tomó para tenerla funcionando.

    Otra ventaja es que trae incluido un sensor de si la puerta está abierta o cerrada, independientemente de si está con llave o no, este sensor se tiene que instalar con tornillos que incluye, pero también tiene unos fuertes magnetos y en mi caso el marco de la puerta es de metal así que no tuve que hacer agujeros ni nada, sólo pegarla con el imán.

    Es compatible con Alexa en México pero por el momento sólo permite cerrarla y preguntarle si está abierta o cerrada, pero no permite abrirla aún por temas de seguridad (imagínense que alguien grita desde afuera "Alexa, abre la puerta" y entre a su casa sin permiso). Así que no se preocupen por este tema.
    50 people found this helpful
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    Amazon Customer
    1.0 out of 5 starsVerified Purchase
    Be careful that you know your internal door locking mechanism
    Reviewed in the United Kingdom on September 15, 2020
    I’m sure this lock is fantastic when fitted to a american dead bolted door, however hear in England it’s a bit more effort, the internal mechanism of the dead bolt has to conform to a none European design and it is recommended to work on a single lock only which most new...See more
    I’m sure this lock is fantastic when fitted to a american dead bolted door, however hear in England it’s a bit more effort, the internal mechanism of the dead bolt has to conform to a none European design and it is recommended to work on a single lock only which most new high security doors have more than one bolt which secures the door
    I’m sure this lock is fantastic when fitted to a american dead bolted door, however hear in England it’s a bit more effort, the internal mechanism of the dead bolt has to conform to a none European design and it is recommended to work on a single lock only which most new high security doors have more than one bolt which secures the door
    4 people found this helpful
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    Terence S
    3.0 out of 5 starsVerified Purchase
    Not compatible on all deadlocks
    Reviewed in Australia on November 8, 2018
    I have an Australian Lockwood deadlock currently on my door a i live in Australia. The tail is short in the deadlock unlike the long one shown in the simulation and does not say how to manage such locks. Basically only works on single cylinder deadlocks not double cylinders...See more
    I have an Australian Lockwood deadlock currently on my door a i live in Australia. The tail is short in the deadlock unlike the long one shown in the simulation and does not say how to manage such locks. Basically only works on single cylinder deadlocks not double cylinders which most Australians use. I guess this product is built specifically for common American deadlocks.
    I have an Australian Lockwood deadlock currently on my door a i live in Australia. The tail is short in the deadlock unlike the long one shown in the simulation and does not say how to manage such locks. Basically only works on single cylinder deadlocks not double cylinders which most Australians use. I guess this product is built specifically for common American deadlocks.
    14 people found this helpful
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    fatima alkenane
    4.0 out of 5 starsVerified Purchase
    Works ok
    Reviewed in Canada on May 30, 2020
    It is very nice but you have to know this before buying it. I live in an apartment and it does not work when we leave the house it will not lock by itself as a sensor. We have to either lock it from our phone or use the key to lock the door. After one month of use one time...See more
    It is very nice but you have to know this before buying it. I live in an apartment and it does not work when we leave the house it will not lock by itself as a sensor. We have to either lock it from our phone or use the key to lock the door. After one month of use one time I got a call from my husband at 1 AM telling me that the door is jammed and I had to re-open the entire thing and use metal to unlock the door and get him into the house. We reinstalled it back in and it seems to be working OK so far. It definitely helps when you don’t have the key on you that you can open it and unlock it from your phone and you can keep track of who is coming in and out of your house as well as you can give access to visitors if they’re staying with you instead of making a key for them. I’m guessing every technology has its good and it’s bad
    It is very nice but you have to know this before buying it. I live in an apartment and it does not work when we leave the house it will not lock by itself as a sensor. We have to either lock it from our phone or use the key to lock the door. After one month of use one time I got a call from my husband at 1 AM telling me that the door is jammed and I had to re-open the entire thing and use metal to unlock the door and get him into the house. We reinstalled it back in and it seems to be working OK so far. It definitely helps when you don’t have the key on you that you can open it and unlock it from your phone and you can keep track of who is coming in and out of your house as well as you can give access to visitors if they’re staying with you instead of making a key for them. I’m guessing every technology has its good and it’s bad
    4 people found this helpful
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    Amazon Customer
    1.0 out of 5 starsVerified Purchase
    Smart lock? More like dumb lock
    Reviewed in Canada on April 12, 2021
    The setup was straight forward but the back plate and winglets need to be aligned at the atomic level to ensure they close smoothly. Took me forever to get that right. The worst part of all this is the HomeKit integration. There is no feature to unlock the lock while at...See more
    The setup was straight forward but the back plate and winglets need to be aligned at the atomic level to ensure they close smoothly. Took me forever to get that right. The worst part of all this is the HomeKit integration. There is no feature to unlock the lock while at home using Siri on a HomePod it must be either an iPad or iPhone. I can understand when I’m not home because an intruder could just yell out “Hey Siri” through an open window...but I’m home and it still doesn’t work. Lastly if you run an automation in HomeKit to unlock when you get home, it still requires you to authorize the running of the automation manually on your iPhone. It defeats the entire purpose of an automation. The “smart lock” has a long way to go before it’s even close to being considered a smart device. For now it’s still a dumb lock.
    The setup was straight forward but the back plate and winglets need to be aligned at the atomic level to ensure they close smoothly. Took me forever to get that right.

    The worst part of all this is the HomeKit integration. There is no feature to unlock the lock while at home using Siri on a HomePod it must be either an iPad or iPhone. I can understand when I’m not home because an intruder could just yell out “Hey Siri” through an open window...but I’m home and it still doesn’t work.

    Lastly if you run an automation in HomeKit to unlock when you get home, it still requires you to authorize the running of the automation manually on your iPhone. It defeats the entire purpose of an automation.

    The “smart lock” has a long way to go before it’s even close to being considered a smart device. For now it’s still a dumb lock.
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